5 Success Tips for a Better Business in 2016

The New Year is Finally Here.

That’s right. A year has already come and gone and a new one is upon us. This year, make changes. Change is good – right? And no time is better than NOW to begin implementing strategy and making changes for a better, more successful business year in 2016.

We have compiled a short list of actions to take now, to help you reach and achieve your business goals.

1. Reflect, learn, and let go.
Let’s face it – things happen, and not always according to plan. Perhaps last year you didn’t close as many deals as you were hoping for. Maybe you received a negative review or had some backlash from clients.

Take a deep breathe. It’s okay! These things happen to everyone and it’s important to your success this year to not let the trials of last bring you down. Instead, reflect on them, learn from them, and grow from them. Focus on what you can do better this year to prevent these things from happening again. Make a conscious effort to change from the experience in a positive way and you will see positive results!

2. Stay on trend.
In the age of technology that we live in today, it is of the utmost importance to stay on top of trends.

Last year, an the Share Economy trend brought forth new companies like Uber and airbnb. These businesses give the average ‘consumer’ the ability to utilize assets that they already own or use. An amazing trend that is only going to grow in the years to come.

What trends are occurring or upcoming in your industry that can help you to succeed? How can you get people who are already using products like yours involved in helping you?

Identifying a shift in buying habits of your targeted audience can lead to a complete re-vamping of your business, and although the process can be tedious, stressful, and time consuming, you will reap the rewards of staying on trend later.

3. Implement Customer Relationship Software (CRM).
Now is the perfect time of the year to implement a customer relationship software (CRM).

Modern CRM systems are able to do much more than just keep record of your customers’ contact information. They give you valuable insights to your sales flow and some have gone even further with powerful, easy-to-use reporting and analysis tools that allow you to look at the entire sales process to better understand your customer’s needs. You can now deliver truly accurate, fact-based sales forecasts, get objective management insight and more. The powerful results CRM can give are well worth their relatively inexpensive price.

Another plus? CRM systems enhances the process by delivering resources, such as brochures and presentations, to help each member of your team consistently move towards closing a deal.

Not sure a CRM software is right for your business? Contact us for a FREE 30 Day Trial!

4. Hire an Assistant or Consultant.

As much as we love to ‘toot our own horn’, we just cannot do everything! Step back and take a look at the issues you currently have in your business. What is it that is taking up your time and energy? What’s causing you the most headaches? By determining even one of these, you are already on your way to a brighter, more successful business year.

Hiring a business consultant or assistant that can help you rediscover your business/brand vision, help create objectives and keep you on top of the goals needed to attain it.

Learn the benefits of working ON your business, rather than IN it, here.

5. Check Your Overhead.
The beginning of a new year is the perfect time to look at what your business is costing you.

Is there a less expensive way to operate? Can you have more people working remotely? Do you need a physical office? Can you afford to hire more staff?

Studying your business’ financials is incredibly important. No matter how small or large your business is, you will save a lot of hard earned money if you know where every dollar is going and where you can cut expenses to keep more of them in your bank.

Most importantly: Stay focused, motivated and EXCITED about making this year – your best year yet!

5 Holiday Business Tips

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The Holidays Are Upon Us…

Product-based, service-oriented, and eCommerce businesses alike need to start preparing for the crazy holiday rush ahead. By beginning to implement new plans NOW you can get your business into a great a position for finishing off the year.

As a business owner, you should put yourself in a position where you are prepared for the holiday season. In order to do that efficiently, you must review and analyze any hiccups that occurred last year, including what you weren’t prepared for. Here are a few tips for you to get started on planning for the upcoming holiday season.

1. Meet with your staff.
It’s important to always be on the same page as your coworkers/staff. Find the time to schedule a meeting and ask them what they noticed last year during the holiday season that could be improved upon this year. What were the hiccups? What was it that worked successfully? What failed? Getting their feedback is crucial in making sure that things run more smoothly this year than last.

2. Stay Organized.
Do what you can ahead of time to make sure everything is in order. If you have a brick-and-mortar location, getting organized includes making sure that your location is clean and holiday ready. Depending on your business brand and style, this could mean ordering decorations or pulling them out of storage so your business front looks festive and welcoming.

Order any additional supplies that you may need and determine your business hours as well as your employees schedules. Giving everyone time in advance to know when they are expected to be at work will help ensure your are properly staffed. Having hours posted for your employees gives them more time to make sure their work schedule meshes well with their personal schedule and gives you time to adjust accordingly if something doesn’t work out.

Depending on your type of business, it may be a good idea to hire additional staff for the season if your budget allows for the extra helping hands.

3. Implement Customer Relationship Software (CRM).
Now is the perfect time of the year to implement a customer relationship software (CRM). Not only is this is going to help you easily get a forward view of next year, but increase your business’ ability to juggle the ever-increasing number of tasks, opportunities, communications, and information that would otherwise being jeopardy without the right tools.  CRM is key to helping you manage your business’ complex world without dropping the ball.

Not sure a CRM software is right for your business? Contact us for a FREE 30 Day Trial!

4. Promotional Deals and Sales.
Most of us know that with the holidays, comes sales and promotions. Now is the perfect time to entice your existing customer base with discounted products and services and encourage new, potential customers to try your product at a discounted price. Use this time of the year to your advantage by sending targeted marketing to a preferred customer list.

5. Prepare Your Website.
Now is good of time as any to perform any upgrades that have been overlooked on your website.

Everyday, customers are becoming online customers, so it so important that your website is running smoothly and efficiently. Your website needs to be able to handle all of the sales and traffic, so take the time now to work out any bugs or kinks on your website for a smooth process. Don’t forget to double check and troubleshoot all payment processing!

Update your website with all of the holiday information including special hours and additional policies including shipping, returns and pricing.

Most importantly: Have some holiday spirit! Remember to have a good time and encourage your staff to do the same!

How To: Prep You – and Your Business for the Holidays!

“When implementing small changes to your

How To: Prep You – and Your Business for the Holidays!

The holidays are on their way and it’s the perfect time to get you and your business in line and prepped for the season. This time of the year can be hectic, exciting, and a whole lot of crazy. Some businesses experience a drastic rise in labor (retail/e-commerce) while others experience a lull (real estate/mortgage).

Whether you are bracing yourself for the crazy holiday rush, or looking forward to the slow season and participating in the mad holiday shopping – getting your head in the game early will keep you sane during the this crazy time of the year.

Plan NOW for the season ahead.

What did you learn from your business this time last year that you can use as a takeaway to make this one run smoother? Analyze the information to make sure you’re not forgetting anything this holiday season. A few places to start on research from last year are:

  • Changes in Trends – What are some of the biggest changes in what’s trending that have impacted your business or field since last year?
  • Campaigns – What were the marketing campaigns that had the greatest impact on revenue/engagement?
  • Website traffic – What pages on your website got the most traction  this time last year? Any particular blog post topics that got more views, comments, etc?
  • Platforms/Channels – What were your biggest marketing platforms or channels last season – Google, subscription lists, Twitter, Facebook, Pinterest, Instagram?

Decide where to set your focus.

Unfortunately, you just cannot do everything or be everywhere. If your business is prepping for some of the holiday madness, set your focus on specific channels and make them your highest priority. Put the rest aside for when you have ‘down-time’ or delegate them to an assistant. Take time to do your research in your field to see what worked – and what didn’t – for other people in your profession.

Make sure your team is aware of the your brand/business’ priorities.

Do more with less time – save the headache.

Prep and pre-schedule all the work that you can. Then, you’ll have more time to during the holidays to do the things you love – like spending time with friends and family or finally taking that well deserved vacation time.

Now is the perfect time of the year to implement a customer relationship software (CRM).

Not only is this is going to help you easily get a forward view of next year, but increase your business’ ability to juggle the ever-increasing number of tasks, opportunities, communications, and information that would otherwise being jeopardy without the right tools.  CRM is key to helping you manage your business’ complex world without dropping the ball.

Don’t forget to relax.

It can be easy to lose yourself and your overall sanity during this time of the year. Don’t forget to set aside some “me time” and really allow yourself to relax and breathe. A car wont’ run without gas – and neither can you! Set aside time in your schedule to do things that rejuvenate you, so you can continue to be successful and watch your business flourish!

Are you working harder IN your business – or ON it?

 MTSBLOG

Are you working harder ON your business or IN it?

Mortgage professionals are entrepreneurial by nature.  As entrepreneurs and small business owners, we share a lot of the same questions. Where should I focus marketing? Where do I go next? Where will my next client come from? How much money can/will I make? What happens if I fail? Perhaps the most common of issues is pure frustration – quickly followed by exhaustion, and ultimately, the feeling of defeat.

We are not only the ‘intern’ who manages all the day to day tasks – but the boss, the marketing ‘team’, the accounting ‘department’… and the janitor.  We are bombarded by countless decisions, tasks, and new roles. Suddenly, this dream of working from home or for ourselves is turning into a total nightmare and we feel ready to call it quits.

So what is the problem here? The answer is simple, and surprisingly so is the cure.

You are working in your business, not on your business.

The butterflies and rainbows of your initial start-up has passed and the skies have quickly become clouded. It’s going to rain – no, it’s going to flood – and you feel like this ship you have built is going to sink. Bucket after bucket you throw the water overboard – but the rain is falling quicker now and you can’t keep up! This is it – the ultimate storm.

So, what is causing all this stress and exhaustion?

Being an entrepreneur is tough – anyone can tell you that. You will be tired – but the quicker you catch that flood warning, the less likely you are to completely burn out. Are any of these red flags creeping their way into your mind and business?

  • Poor time management – never being able to get enough done.
  • Tiredness/Exhaustion – lack of sleep due to stress or extended work hours
  • Losing site of direction – uncertainty and lack of confidence in decision making

In order to solve the problem,  you simply need to break the vicious cycle. The quicker you allow yourself to shift your mindset and make room for change – the sooner you can get back to truly enjoying what you do, so your business can blossom.

Instead of working on your business, you need to start working in your business.

The first step to recovery is admission. As much as we love to ‘toot our own horn’, we just cannot do everything! You are becoming the underpaid employee – headaches and anger included. Step back and take a look at the issues. What is it that is taking up your time and energy? What’s causing you the most headaches? By determining even one of these, you are already on your way to recovering.

Now, take a deep breathe in – and let out that sigh of relief.

An easy fix is hiring a business consultant or strategist that can help you rediscover your vision, help create objectives and goals to attain it. You’ll regain some confidence, stop bailing water, and get back in the captain’s chair where you belong. 

“When implementing small changes to your business model, you will see results.” – Tina Mitchell | CEO Mortgage Triangle Software & The Money Hour

Often, the hardest part of this process is getting out of your own way. More than likely, you are the reason you are stuck. Now, ponder the idea of implementing systems and processes to streamline your business (like those MTS offers) and getting to reap the benefits of stepping aside:

  • Outsourcing can turn a week long task into a days work.
  • More help = less stress – take some of the load off your shoulders.
  • More time = more sleep – a less clouded mind will lead to a clearer vision.
  • Marketing help will give you the potential for new, engaged customers or clients
  • New clients/customers = more sales.

The list could go on forever. The benefits are endless and at the end of the day, your business will flourish because you will finally have the time to nurture it into its full potential.

Tackle the Feeling of Exhaustion – NOW!

The best time to start tackling all these issues is when they begin. Unfortunately, some of you are here now because it already has begun. So the best time for you to start is now. The business or brand that you have created didn’t happen over night. It took your hard work, sweat and maybe even tears to get your here. Don’t let the day-to-day grind become greater than the vision that got you to this point. Take control now and steer your ship back towards the sun, to the smoother side of the sea – your crew will worry about the rest.

Let them release you from having to purely work in your business or brand, to give you the time to also start working on it,

Tips to Motivate your Employees to Increase Production

Tips to Motivate your Employees to Increase Production

Successfully motivating your employees can result in reduced turnover, improved morale and increase profits and production. When your employees are engaged and they believe in what they do, they start working harder and end up having outstanding results. Unfortunately, there are many managers out there that are not aware of the importance of motivating their employees.

As a manager, you need to realize that different people are motivated by different things. Speaking bluntly, what motivates you might not Untitled-1 copymotivate your employees. Hence, in order to be a successful motivator, it is imperative to know how your employees think, act, and what they wish. Show a genuine interest for their lives and they will certainly feel motivated to increase production and bring you more leads.

“The important thing is not being afraid to take a chance. Remember, the greatest failure is to not try. Once you find something you love to do, be the best at doing it.” – Debbi Fields

As a mortgage professional, here are some of the best ways to motivate your employees:

Collect Feedback:

first and foremost, you need to make sure you show your employees that their opinion is important. As a consequence, they will start to feel motivated to produce incredible results, because they know that what they do is paramount for the success of the company. Moreover, make sure you give them credit for their ideas. There is nothing more demotivating in the business environment than a boss or manager taking credit for his employees’ accomplishments.

Offer Praise for a Job Well-Done:

do not shy from telling your employees that you are proud of their accomplishments. Saying “I appreciate you for staying up late Friday night to complete the testing of our new product” is much better than telling them “Well done, Mark!”.

Establish Clear Goals:

without well-established goals and tasks, your employees will be unable to meet your expectations. Tell them clearly what you want from them and they will certainly be motivated to increase production.

Host Social Gatherings:

another great way to stimulate your employees to be more productive is to host occasional social gatherings. For instance, you can sponsor a lunch-n-learn session on a monthly basis with trainers and surprise speakers. You can also plan an afternoon cookout.

Use a New CRM Software:

one of the best tools you have at your disposal in the mortgage industry is the well famed Mortgage Triangle Software. Also called “The Triangle for Success”, this software is specially designed to offer outbound prospecting success and master the art of converting leads into customers and then into loyal customers. This tool is perfect in the presentation, conversion and retention phase, giving you an unfair advantage over your direct competition. Moreover, it gives your employees the assurance that they have all assets do a flawless job.

With all these in mind, lead your employees on the path to success and motivate them for better production.